SMS Terms & Conditions
Important information about text message communications from Arlene Holland
Quick Reference
Text STOP to unsubscribe | Text HELP for help
Message and data rates may apply | Frequency varies
Program Description
Arlene Holland offers an SMS messaging program to send appointment reminders, mental health tips, practice updates, and other service-related information to clients and interested parties who have opted in to receive text messages.
Opt-In Process
By providing your mobile phone number and opting in through our website, intake forms, or by texting a keyword to our number, you expressly consent to receive SMS messages from Arlene Holland at the mobile number provided.
Consent to receive SMS messages is not a condition of purchasing any goods or services. You may opt out at any time.
Message Frequency
Message frequency varies. You may receive up to 4 messages per month, though actual frequency may be lower depending on appointment schedules and practice updates.
Message & Data Rates
Message and data rates may apply. Standard text messaging rates from your mobile carrier will apply to all SMS correspondence. Please contact your mobile carrier for pricing plans and details.
How to Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message that you have been unsubscribed.
After opting out, you will no longer receive SMS messages from Arlene Holland unless you opt in again.
Help & Support
For help or more information about our SMS program, reply HELP to any message or contact us directly through the methods listed below.
Supported Carriers
Our SMS program is supported by all major carriers, including but not limited to:
- AT&T
- Verizon Wireless
- T-Mobile
- Sprint
- Boost Mobile
- U.S. Cellular
Carriers are not liable for delayed or undelivered messages.
Privacy & Data Protection
Your privacy is important to us. We will not share, sell, or distribute your mobile phone number to third parties for marketing purposes. Your information will be handled in accordance with our Privacy Policy and applicable HIPAA regulations.
SMS messages may contain protected health information. Please ensure your mobile device is secure and protected with a password or biometric lock.
Contact Information
If you have questions about our SMS program or these terms and conditions, please contact:
Arlene Holland
Mental Health Services
arleneholland.net
These SMS Terms & Conditions are effective as of the date of your opt-in and may be updated from time to time. Continued participation in the SMS program after changes constitutes acceptance of the updated terms.